Frequently Asked Questions
Everything you need to know about shopping with Para Life.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days, while express options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your materials sustainably sourced?
At Para Life, we prioritize ethical production. Many of our collections feature organic cotton, recycled polyester, and low-impact dyes to ensure high-quality fashion with a smaller footprint.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.